Got a question? Check out our FAQs below. If you can't find the answer you're looking for, contact us and we'll be happy to help.
Our address is The Palais, Lower Parliament St, Nottingham NG1 3BB
Paid on-street parking is available nearby on King Edward St and Bath St and can be purchased through RingGo.
The closest multi-storey car parks are Victoria Centre Basement (access via Glasshouse St) and NCP Nottingham Stoney Street.
There are many hotels in the surrounding area. Our closest are:
Mercure Nottingham City Centre (NG1 3BP) - 5 minute walk
https://www.mercurenottingham.com/ - +44 115 959 9777
ibis Nottingham Centre Hotel (NG1 2FS) - 7 minute walk
https://www.accorhotels.com/gb/hotel-6160-ibis-nottingham-centre/index.shtml - +441159853600
Hilton Nottingham (NG1 3PZ) - 7 minute walk
https://www3.hilton.com/en/hotels/united-kingdom/hilton-nottingham-EMANOHN/index.html - +441159349700
The Palais is a 6 minute walk to the Lace Market Tram Stop. Head along Broad Street's rainbow road and through Hockley to board the tram.
Drop us an email via our contact form with a description of the item and someone will get back to you if we have your item. Please be aware we only keep lost items for 28 days.
Drop us an email via our contact form with a description of the item and someone will get back to you if we have your item. Please be aware we only keep lost items for 28 days and after that items get donated to charity.
All of our entertainment rooms have seating available. Ask security or The Palais team for directions on how to access those.
There is! We have step-free entry to the main room. Lifts are available too for other floors.
Minimum age for all our events is 18+
Yes, if you are behaved then you will get in!
Be nice and don’t do anything stupid, basically. We reserve the right to refuse admission without a reason, so if you appear drunk or behave inappropriately in the queue, we might refuse you entry without a refund.
Yes! Come celebrate your birthday in style with us at The Palais!
We accept Driving License (including provisional licenses), Passports and Pass UK Approved ID.
At The Palais we pride ourselves on creating a fun and safe environment for everyone who attends any of our events.
We have well-trained staff in place for all nights, who will be happy to help with any concerns. If there's anything you're worried about then please don't hesitate to come and talk to us and we'll do our best to assist you.
Our security teams will conduct searches on entry, please assist them by bringing only what is needed.
For the safety of all customers and staff we have CCTV in operation.
The Palais operates a zero tolerance policy to drugs. Anyone found with illegal drugs will be banned from the venue and reported to the police. Furthermore, anyone found to be asking for drugs or offering drugs will also be banned for life.
Part of the condition of entry is that you agree to a search on arrival. If you refuse to be searched you will not be allowed to enter the club.
We may also ask you to come for a further search whilst inside the venue in response to something that has happened inside the club. If you refuse one of these searches we have to detain you and the Police will be called.
The Palais operates a zero tolerance drugs policy. Anyone found with illegal drugs will be banned from the venue and reported to the police.
We don't have a particular dress code, but with that being said, there is a difference between going on a night out and going down to the local gym!
Each event is different so refer to our 'What's On' page for details on each event
Most shows will have some form of strobe lighting or pyrotechnics.If you have any concerns or questions on a particular show then please get in touch and we'll be happy to assist where we can.
We'd love to hear from you! Please get in touch by using the Contact page of our website.
We do! The cloakroom is situated in the entrance foyer, next to the main event room.
The venue doesn't hold any ticket data so please contact whoever you booked your ticket from and wait for their reply.
Unless the event is listed as sold-out, you'll be able to pay for entry on the door.
Official ticket links will be listed for each event on our 'What's On' page. We wouldn't advise purchasing through secondary ticketing sites such as Viagogo or Stubhub.